Contact ยท Scoping enquiries
Tell auralpay llc about one live payment path and the dispute that keeps returning. A short description is enough to begin. Messages reach the studio mailbox directly, and a scoping answer usually follows within two business days.
Questions before writing
These answers apply to most enquiries. If your situation differs, the scoping session is the place to say so plainly.
No. auralpay llc designs the voice-ledger layer around the provider you already use. Most engagements keep the existing processor, terminal or gateway and add capture, consent and reconciliation around it. A change is proposed only where the current provider cannot support the evidence a spoken payment needs, and that recommendation comes with a written comparison rather than a sales pitch.
A single voice payment path usually moves from scoping to a controlled pilot in six to ten weeks, depending on identity checks and provider approvals. The pilot runs alongside the existing process so that staff can compare results before the new path takes over. Reconciliation is designed before the pilot begins, which keeps the evidence complete from the first spoken entry.
On payment of the relevant fees, the client owns the custom deliverables built for it, as described in the Terms of Service. auralpay llc keeps ownership of its general methods and pre-existing tools and grants a perpetual license for their use inside the deliverable. Client payment records and audio remain the client responsibility and are returned or deleted at the end of an engagement, subject to any legal hold.